Pre- Join Questions

• What do you offer at pixelsparadise clubjoomla.com?
• Do you offer just one fixed package of  templates or can I expect new templates during my membership?
• You offer your templates on a individual basis at pixelsparadise.com and for club members at clubjoomla.com. Whats the best choice for me?
• How does the sign up process work? Which payment methode do you offer?
• Can I use the templates after my membership expires?
• Is the membership fee a reccuring payment or not? Do I have to cancel anything if I don´t want to be a member anymore?
• What do I need to change/edit the template?
• I don´t have a PayPal account and want to pay with my credit card. What should I do?
  
• Before I have to read the long versions of the "terms of use", what are the primary restrictions of use?

Post Join Questions

• I want to extend my membership. How I can do that?
• I want to close my account. What I have to do?
• I lost my username. What should I do?

Pre- Join Questions

What do you offer at pixelsparadise clubjoomla.com?
We offer a collection of well designed, tableless and valid XHTML/CSS templates for the open source content management system "Joomla!" This themes can be used to build up a complete website. Every template package includes all necessary images and fonts,  the used Photoshop CS source file (layered and sliced) and any additional stuff if needed. You can become a member for a small price here . 

Do you offer just one fixed package of  templates or can I expect new templates during my membership?
We provide a minimum of one new template per month, sometimes more. So the collection will grow while your membership. In the members forum you can suggest new designs and you can preview upcoming templates.

You offer your templates on a individual basis at pixelsparadise.com and for club members at clubjoomla.com. Whats the best choice for me?
It depends on your needs. If you just need up to three certain templates for three different website projects (or less), its the best to buy them individualy at www.pixelsparadise.com. But if you need more templates or if you want to use them on more than three websites at the same time the club membership is the best for you. A small example: You are a  freelance webworker and you do one Joomla project per month using one of our templates. If you buy them individually you have to pay 300,- Euro (12 templates x 25,-), if you are a club member you pay for a one year membership just 149,- Euro, less than 50%.

Can I use the templates after my membership expires?
Yes, you can use them after your account is closed. You can´t download them again and you don´t have access to the member forum anymore or to new templates but you can use them furthermore.

How does the sign up process work? Which payment methode do you offer?
It is realy simple. Just go to the "Sign Up!" page, select your membership plan and enter your user account informations (username, password, mail adress). Confirm it and you will be redirected to the PayPal payment page. You can pay directly from your PayPal debit, with your credit card, by bank transfer or with a eCheck. Important: If you pay by eCheck or bank transfer it can take up to 7 business days before PayPal confirms your payment. Your account will be enabled after the PayPal confirmation only so it can be that you have to wait a while!

Is the membership fee a reccuring payment or not? Do I have to cancel anything if I don´t want to be a member anymore?
No, the payment is a one time fee only. If you do nothing your account will be closed automatically after the membership expires. You can extend your membership if you go to the "Your Account" and hit the "Upgrade/Renew" button. But you don´t have to do anything if you don´t want to extend it.

What do I need to use and edit the templates?
You need a bit of basic HTML knowledge and a running installation of Joomla version 1.0 or higher. To edit the HTML source you need a simple text editor like wordpad or others. But its easier to use a HTML editor. A good open source (free) editor is NVU. You can download it here but of course you can also use commercial tools like Dreamweaver (<- my favorite), Frontpage or GoLive and any other HTML or text editor you prefere.
To edit the images you need a graphic tool. The template packages includes a "blank" version of the logo/title image where you can add your text or logo. If you want to change the .psd source you need a copy of Adobes Photoshop CS+. If you don´t want to buy a copy you can download a 30day trial version here.

I don´t have a PayPal account and want to pay with my credit card. What should I do?
After you are redirected to the PayPal payment gateway page you can click on the "Sign up for a PayPal account and continue checkout"  in the lower left corner. Enter your credit card informations and confirm the payment. PayPal will charge your credit card and you don´t need to open a PayPal account before you join the club or buy a template. PayPal generates your account "on the fly" and it is a very fast process.

Before I have to read the long versions of the "terms of use", what are the primary restrictions of use?
- You can´t resell the templates, or offer them for free to others.
- You don´t become the exclusive owner of the templates.
- You can´t claim that you or any of your associates have designed the template(s).
- It is not allowed to share your account with other persons or to put your account data (username and password) to any website. 

Post Join Questions

I want to extend my membership. How I can do that?
Just click on the "Your Account" link in the upper right login section of every page while you are logged in to see an overview of your current membership. Hit the "Upgrade/Renew" button at the bottom of the page and select your new plan to extend the membership. You can also use it to upgrade to another plan.  

I want to close my account. What I have to do?
Nothing. Your account will be closed automatically if you don´t extend it. So you have to do nothing, just wait.

I lost my username. What should I do?
Contact me and tell me your name and mailadress. Than I can find out which username you use.